Effective Date: August 7, 2026
Welcome to Kirikiri Town Community. This Refund & Cancellation Policy explains how refunds, cancellations, and payments are handled on our platform.
Website: https://www.kirikiritown.com.ng
Kirikiri Town Community is an online social networking platform that may offer paid services such as:
Premium Memberships
Business Advertisements
Featured Listings
Event Promotions
Donations
Other digital services
Because these are digital services, refunds are subject to the conditions below.
If you subscribe to a premium membership:
Your subscription remains active until it expires or is cancelled.
You may cancel automatic renewal at any time.
Cancelling a subscription does not automatically entitle you to a refund for the current billing period.
Payments made for advertisements or sponsored content are generally non-refundable once the advertisement has been approved or published.
Refunds may be considered if:
The advertisement was never published due to a technical issue caused by us.
We are unable to deliver the agreed advertising service.
Fees paid for event promotions are non-refundable once the promotion has started.
If the promotion has not yet begun, you may request cancellation by contacting our support team.
All donations made to support Kirikiri Town Community or community development projects are voluntary and non-refundable, except where required by applicable law.
If you believe you have been charged:
More than once,
The wrong amount, or
By mistake,
please contact us within 7 days of the transaction. We will investigate and, where appropriate, issue a refund.
If you suspect an unauthorized payment made using your account, please notify us immediately.
We may request additional information to verify the claim before taking appropriate action.
If your payment fails but funds were deducted from your bank or payment provider, please allow time for the payment provider to reverse the transaction.
If the issue persists, contact us with your payment details.
Approved refunds will be processed using the original payment method whenever possible.
Refund processing times may vary depending on your payment provider but are generally completed within 7–14 business days.
If your account is suspended or terminated due to a violation of our Terms of Use, you will not be entitled to a refund for any unused portion of paid services.
We reserve the right to update this Refund & Cancellation Policy at any time. Changes will be posted on this page with a revised effective date.
If you have questions regarding payments, cancellations, or refunds, please contact us:
Kirikiri Town Community
Website: https://www.kirikiritown.com.ng
Email: info@kirikiritown.com.ng
Phone: 07037371962
